Cloud 649 - Support, Privacy & Terms

📞 Customer Support

Need help? We're here for you!

How do I access my predictions?

After purchase, you'll receive an SMS with your Account ID and Access Code. Enter these on the homepage to unlock your predictions.

I didn't receive my SMS

Wait 2-3 minutes and check your spam/blocked messages. If you still don't receive it, email us with your purchase email.

What is LIFT?

LIFT measures performance versus random chance. A LIFT of 1.5x means our predictions hit 50% more often than random selection would.

Last updated: January 2025

Phone Number: Used solely to send your access credentials via SMS
Email: For purchase receipts and support communications
Payment Info: Processed securely by Stripe - we never see your full card details

We use industry-standard encryption. Your payment information is processed by Stripe, a PCI-compliant payment processor.

For privacy concerns, contact support@cloud649.ca

Last updated: January 2025

No Guarantees: Lottery draws are random events. Our system identifies patterns but cannot guarantee wins.
Entertainment Only: This service is for entertainment purposes. Play responsibly.
Age Requirement: You must be 18+ to use this service.

All prices are in CAD. Due to the digital nature of our service, all sales are final.

Cloud649 and 10015075 Canada Inc. are not responsible for any losses incurred from lottery play.

These terms are governed by the laws of Ontario, Canada.